![]() Why choose Crumbs? Enhances your customer data managementĬrumbs positively impacts your customer data management and replaces the need for complex external CRM tools by allowing you to quickly and easily access and edit high-level customer contact information and linked issues directly within Jira Service Management and Jira. Once Crumbs is integrated it is easy-to-use and visually appealing, ultimately enhancing your team’s Jira customer support experience. It is simple to integrate Crumbs into Jira and Jira Service Management so you can manage your customer data in one central location. Seamless integration with Jira and Jira Service Management You can link a Jira issue to a customer by using the Crumbs glance - this removes the need for Jira and Jira Service Management users to navigate elsewhere to access key customer data. The customer information you need will be available within your Jira issue. The ease of this process in Crumbs enables you to focus on other mission-critical work knowing that your customer data management is covered. Furthermore, data import functionality is built-in so it is possible to import information from an external CRM source. For instance, your IT team may want to see at a glance whether your customer has a valid support contract. It is possible to quickly and easily add customer information in Jira and Jira Service Management with Crumbs, as well as view, edit, import, link and even remove the data.Īs well as capturing contact details, you can use custom fields to store other data. Instead Crumbs offers a simple alternative which provides high-level customer data in context. The ‘Customers’ panel within the app lists customer information, resulting in easy search data retrieval, replacing the need for clunky and expensive CRM tools. Central repository within Jira which stores high-level customer information Using Crumbs you can link one or more customers to Jira issues and once linked, the customer information is displayed directly within the issue itself, meaning you no longer need to search for it elsewhere. providing easy information capture and editingĬrumbs is an easy-to-use app for Jira Cloud that allows you to capture, manage and edit customer information in a central location.creating a central customer data repository.Have you struggled to find an easy, cost-effective and centralised app to manage your customer information with Jira? We’ve got good news - our newly released app Crumbs is the simple customer data management tool that you’ve been waiting for!Īvailable now for trial and purchase on the Atlassian Marketplace, Crumbs seamlessly integrates with Jira and Jira Service Management and enhances user experience by:
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |